FAQ'S

Faqs

March 24, 2021 2025-03-27 8:17

Below, you will find a list of the questions most frequently asked by our guests.

FAQ'S

Questions & Answers

**Frequently Asked Questions About Shanghai Elong Hotel**

1. **Is parking available at the hotel?**
Yes, Shanghai Elong Hotel offers **public parking on-site**, ensuring convenience for guests traveling by car.

2. **Does the hotel provide free Wi-Fi?**
Complimentary Wi-Fi is accessible in **all guest rooms and public areas**, allowing seamless connectivity for work or leisure .

3. **Are there dining options at the hotel?**
The hotel houses a **restaurant** serving diverse cuisines and a **café** for coffee and snacks, catering to all-day dining needs.

4. **Is there a gym or fitness center?**
Guests can maintain their workout routines at the hotel’s **fully equipped gym** .

5. **Does the hotel offer laundry services?**
**Dry cleaning and laundry services** are available, ideal for business travelers or extended stays.

6. **Are business facilities available?**
A **business center** and **multi-function meeting rooms** support corporate events and conferences .

7. **How close is the hotel to metro stations?**
The hotel is within walking distance of **Xiepu Road and Minsheng Road subway stations**, connecting guests to Shanghai’s metro network .

8. **Can the hotel arrange taxi services?**
The **24-hour front desk** assists with **taxi bookings** for hassle-free commutes.

9. **Is luggage storage available after checkout?**
Yes, secure **luggage storage** is provided for guests with early or late travel plans.

10. **Does the hotel use robotic services?**
Innovative **service robots** enhance guest interactions, streamlining tasks like deliveries.

11. **Are pets allowed at the hotel?**
For pet-related inquiries, guests are advised to **contact the hotel directly**, as policies may vary .

12. **Does the hotel have a café?**
A cozy **on-site café** serves premium coffee and light refreshments.

13. **Is the front desk operational 24/7?**
The **24-hour front desk** ensures round-the-clock assistance for arrivals, queries, or emergencies.

14. **Are wake-up call services offered?**
Guests can request **wake-up calls** to stay on schedule .

15. **Can I host meetings or events at the hotel?**
The hotel’s **multi-function rooms** are available for conferences, seminars, or private gatherings.

For further details, guests are encouraged to contact Shanghai Elong Hotel directly or visit their official booking platforms.

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